SmartHub is our online account portal and smart phone and tablet app. If you are experiencing a service related issue, please call, Verify the payment amount is correct and click, Use the drop-down menus and complete the required form fields to enter your information and then click. With CarolinaConnect, you can: Upload, download and transfer data at lightning fast speeds Stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently carolina connect join the list And with no contracts or hidden costs, home Wi-Fi access and unlimited data, we hope thats an offer to make you smile. Select Market As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. Why did you make all these changes? You'll still receive monthly statements showing kilowatt-hour usage and the amount due, but with Bank Draft you won't have to remember to make your payment. If the payment amount is incorrect, click. You will receive a message that indicates your information was saved successfully. Contact our office. 795 Ocean Hwy W (Hwy17) Supply, NC 28462 910-754-4391. Do you have questions about your account? If duplicates appear the correct App is provided by our partner,National Information Solutions Cooperative (NISC). Learn how to set up the skill or view and download commands and tips on interacting with Berkeley Electric through your smart home device. You will receive a confirmation message if your payment has been accepted, or a payment denied message if your payment has been declined. SmartHub is a convenient app that allows members to access their Wake Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and tablets. Youll be able to select how you want to be notified about your bill, including email and text messaging. 254 Longs Pond Road, Lexington Whether through the web, or your smartphone or tablet (Android or iOS), you'll be able to pay your bill, contact customer service and get the latest news. will improve all aspects of how you engage with the online world. Loading Sandhill Telephone SmartHub Application. A message can be sent to your email address From superior performance and affordable pricing to increased privacy and unrivaled customer service, CarolinaConnect offers electric cooperative members the ability to: Fiber optic cable allows usto transmit data at speeds that far surpass DSL and satellite plans, wireless, and cable modems. All Rights Reserved. You can, with Mid-Carolinas Pay As You Go program, allowing you to pay for your power how and when you choose. You still receive your monthly statement, showing kilowatt hour usage and the amount due, at least one week before your account is drafted. Select either the Card or the Bank Account option. SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 for more information. You will receive a low balance alert via the method that you choose: An In Home Display (IHD), which requires a refundable deposit If you have yet to sign up for any kind of online bill payment account, simply click on the New User link under the Pay/View Bill link and follow the prompts to sign up for an online account. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. Residential Sign up to access our Self Service site on the login page for SmartHub. Phone: (804) 333-3621. The Easy Pay system accepts AMEX, Discover, MasterCard and Visa. What are the benefits of using the app? You can also call [name] at [phone number] for assistance. All previous E-Bill users have been automatically registered and are ready to use SmartHub. Stand by, We are processing your payment. All critical information is encrypted in every transaction run and no personal information is stored on your mobile device. You can see how your use is trending over time, which will allow you to take steps to lower your bill. performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, Use Voice over the Internet Protocol (VoIP) telephone service. After clicking on the New User button, type your billing account number, last name or business and email address in the requested fields. GO. Report Outage; . Weve got solutions to track your energy usage to avoid a surprise bill. Do I have to sign up or re-register for it? Select the Energy Use icon to view your energy use. If you run into any questions as you explore the features of coNNECt, we will be happy to assist you with any questions! You can also make a payment to a single account or partial payments to all accounts by clicking on the Billing & Payment button. There are no lengthy telephone menus to navigate and youll be connected with a real person whos there to help you. The next time you need to pay your bill, it will only take a couple of clicks. Verify payment amount and payment due date are correct. We love to see our members face to face. What is Auto Pay and do I need to sign up for it? No. You can sign up online by registering as a "New User" at the top of the homepage or you can download the Smarthub app for free from the App store on your mobile device. Pay your bill, get payment history, check your usage and more anytime. This averaged amount is automatically refigured every October to insure a perpetual 12-month average. Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. Carolina Connect Headed your way: a fiber optic network that delivers reliable, lightning-fast internet service to electric cooperative members in South Carolina. CarolinaConnect is committed to bringing you the best internet access available at prices you can afford. No, you are not required to sign up for it. 866-934-6830 Report Outages. Email: info@nnec.coop. Bookmark [url] for estimated restoration times and other updates. Update your contact information. IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. Bill Pay Mobile App; Customer Links. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. Now you can connect with Berkeley Electric Cooperative through SmartHub and your smart home devices like your Amazon Echo or Google Home. Major projects often provide scammers with opportunities to steal your personal information. For details, contact your local member services representative. NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. 910-457-9808. If funds in your account run out, your electrical service will be automatically disconnected. With our Equal Payment Plan, we average your past usage and projected future energy costs, then bill you that amount monthly. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. Follow the instructions to provide a bank account or card information. New users should follow the registration prompts at theSmartHub website. How do I sign up for, update or delete billing, outage, and usage notifications? The BEMC Member Service Center is ready to serve you. The Web version allows you to register your accounts to receive notifications for account milestones, such as an approaching or a missed due date. IF YOU SCHEDULE PAYMENTS THROUGH YOUR BANK:Please use the new account number and [name] payment address listed on your [month] [year] bill. Select your issue or inquiry from the menu. There are no service interruptions reported at this time. Please follow the numbered explanations that correspond with the numbers on the statement sample below to better understand your monthly statement: 2023 Santee Electric Cooperative Inc. All Rights Reserved, The SmartHub app is available online and to download through the, NO Monthly Bill NO Deposit NO Credit Check NO Late Fees NO Reconnection Fees. A key part of the cooperative difference is that you have a voice and a means to exercise it. Do not close your browser or press the back button. As the cooperative continues to grow, so does the need for better information availability to the membership. Advanced Metering Infrastructure (AMI) Information, Tree Maintenance & Right of Way Information, A Message from Claverack about Alternative Energy, Click Here for the Latest News on Revolution Broadband. If youre making a partial payment, tap the Pay Partial Amount, tap on the account and adjust the Pay Amount. However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. By Phone: Automated (24/7) 1-877-833-3661, Kingstree, 424 Sumter Highway, Kingstree, SC 29556, Georgetown, 92 West Virginia Road, Georgetown, SC 29440, Hemingway, 202 East Broad Street, Hemingway, SC 29554, Lake City, 349 West Main Street, Lake City, SC 29560, Manning, 3191 Highway 260, Manning, SC 29102. Click Here for the Latest News on Revolution Broadband. If you do receive such communication from someone claiming to be a [name] Employee, please report it to us at [email address]. If you choose to store your login information, any person who has access to your mobile device can access your account. Please contact our office at 1-800.474.6300 or 919.863.6300 with any questions. Click here for our fast, one-time payment option. You can now contact us at any time from anywhere. Our representatives can review your past energy usage, discuss trends in your consumption and guide you through potential solutions that fit your lifestyle. Check your daily and monthly kWh use. The website has additional functionality that allows members to manage notifications, update their stored payment methods, and change their personal information. If you do not sign up for paperless billing in SmartHub, you will continue to receive a monthly bill in your mail. Instead of receiving a paper or an electronic bill each month, usage is calculated daily. To join our list, please select your local co-op below. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. You will receive an email with a temporary password that you can use to log in. Sign up today! SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. 2023. Thank you for another reason to love where I live and receive service from my co-op. Download the free SmartHub app for your Apple or Android device. With SmartHub you can: Check your usage daily or even hourly Pay your bill anywhere and at any time Compare your usage month-to-month or year-to-year Report outages from your mobile device How current is the account information in the app or website? First there was cable. PURPA; Form 990 (Accessible through SmartHub) . (modify as needed for your registration process): Its made on time, every time. To create a new online account, click New User? Once you log in to SmartHub with this temporary password, you will be prompted to change your password. This window will close automatically. Click on Manage My Stored Payment Accounts. On the go and in control. With Budget Billing, the meter is still read on the same schedule as in the past, and your bill is computed just like always. Find out more about how to EMPOWER YOURSELF and your cooperative. It's why CarolinaConnect is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. Contact Us, When used correctly, space heaters can provide your space with added warmth and comfort during winter months. SmartHub has several features that make managing your account as easy as possible. What is SmartHub? Since your bill stays the same, you can anticipate what you owe each month, allowing for streamlined budgeting. Just call us at (803) 749-6400. 2. Commercial. If you choose to store your login information, any person who has access to your mobile device can access your account. Please know that throughout this communication process, we will never call or email you to ask for credit card numbers, bank account routing numbers or any other type of personal information. 2228 New Britton Hwy E (Hwy 130) On the website, the home page shows all of your accounts along with the amounts due for those accounts and links to other detailed information. Sign up for email, text and mobile notifications. Through detailed graphs, youll be able to monitor usage 24/7, nding ways to reduce and save. Please allow 24 hours for payments made via SmartHub to post to your Mid-Carolina account. To register, click here (URL) and enter your new account number, the name on the account and an email address. Please try to register again. Login to the SmartHub app. Should I expect a rate increase now? Download SmartHub for free at the Apple Store or Google Play. When you sign up, you have a number of ways to access and monitor your account information such as usage and balance status helping you to better understand what is using electricity on a daily basis so you can manage usage and make your money go further. Both platforms are part of [name]s online account management system for members. Cemc.smarthub.coop.This domain provided by domains.coop at 2011-08-23T10:23:27.000Z (11 Years, 188 Days ago), expired at 2026-08-23T23:59:59.000Z (3 Years, 177 Days left). Have you tried our SmartHub App? OpenIdLogin Application. (803) 749-6500 Simply use your existing log-in information. If you plan to enroll in the Auto Pay Program, youll be required to provide a stored payment account to pay your [name] bill. Quick links . 233 Highway 28 Bypass Abbeville, SC 29620. If youre paying the total amount due, tap the Pay button. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. Now there is fiber. Once you have your text and/or email addresses set up, do the following: Auto Pay is a convenient option to pay your bill each month. OpenIdLogin Application. When buying and, Wake Electric is prepared to respond to any winter weather impacts, and you should also take steps to prepare before, The New Year is here and Wake Electric wants you to add saving energy and money to the top of, As record inflation continues to result in steep increases in the price of gasoline, groceries and other everyday goods, the, How to Purchase Solar Renewable Energy Credits, Touchstone Energy Sports Camps Scholarships, Call 919.863.6300 or toll free 800.474.6300. download our handy guide by clicking here. *If you sign up for text message notifications, you will still receive a paper copy of your bill. When logging in directly through Smarthub, the link to the Member Portal can be found on the bottom left menu of the Smarthub landing page. Enter the code into SmartHub. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 to get going. No late fees. Set up notifications. Yes. Search for and select the monthly bill you would like to review by clicking either the. Follow these instructions: With SmartHub, you view your usage data where and when you want to and you can manage your account right from your mobile device. To enter the SmartHub portal, click here. Just as the electric co-ops brought power where it was needed in the 1930s, CarolinaConnect was formed to bridge the high-speed internet service gap that affects many electric co-op members today. It is provided as an option for your convenience. Follow the steps to set up your online account. Members can sign up for SmartHub via the login page. View monthly electricity usage and history, including . No deposit. No monthly bill. 910-754-4391, 2228 New Britton Hwy E (Hwy 130) If you prefer to mail your payment or schedule it through your bank, please do so. Loading Mid-Carolina Electric Cooperative SmartHub Application. Brunswick Electric Membership Corporation. As an electric cooperative, we are owned by the members we serve. You can save bank account and/or credit/debit card information for future bill payments. Allows you to pay electronically using a Visa, MasterCard, Discover or American Express card or an electronic check transaction. The first time you make a payment either through the web or through your mobile device, youll be able to securely store your payment information for future transactions. The free, secure mobile app is available to download and install on mobile devices and tablets. Call 919.863.6300 or toll free 800.474.6300, Member Services Main Phone: (864) 446-2111 24/7 Repair Line: (864) 446-3111 Internet Technical Support: (888)-446 . Phone: (555) 555-1234. Theres no need to call the office, just let us know about the issue with a few clicks. 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) 24/7 Bill Pay. Bill Pay Convenient and Efficient . You can add multiple bank accounts and cards under your stored payment accounts. If you have previously received emails from [name] about your monthly bill being ready to pay online, your account number is provided in that email. contact your local member services representative. Find out more about SEC's new rate structure! Your budget amount must be paid before the next billing or your account will revert to regular billing and all past due balances must be paid. Select preferred notification method (Text or Email) and fill out the appropriate notification information based on your selection. Youll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. Need help creating a Smarthub account? Statistics indicate prepay electricity programs help lower electric consumption due to members' awareness of usage patterns. SmartHub has several features that make managing your account as easy as possible. All of these changes are within the normal operating budget of the cooperative. 2023 Mid-Carolina Electric Cooperative, Inc. All Rights Reserved